BanterContact us
Questions, bug reports, abuse, billing — one inbox, a real person reads it.
What are you writing about?
Pick the closest one — it pre-fills the subject line so your email lands in the right pile.
🛟 Help with my chatbox
Embed not showing, moderation tools, settings, sign-in trouble, or anything that looks broken.
Email support →🚨 Report abuse
Harassment, illegal content, or a chatbox breaking our Terms. Include the chatbox handle and, if you can, a screenshot — messages are pruned after 48 hours.
Report abuse →💳 Billing & purchases
Questions about an emote pack purchase or a gift that didn't arrive. Have your PayPal order ID handy.
Email billing →🔒 Privacy & data
Access, correct, export or delete your personal data. See our Privacy Policy — we respond within 30 days.
Make a request →Help us help you
Including these gets your issue solved on the first reply instead of the third:
- Your Bantertalks username (and the email you signed up with, if different).
- The chatbox handle — the bit after
/c/in the URL. - The page URL where the chat is embedded, if it's an embed problem.
- Your browser and device, plus a screenshot of anything that looks wrong.
- For billing: the PayPal order ID and the date of the purchase.
Chatbox owners moderate their own rooms — if someone's misbehaving in a chat, the quickest fix is usually the room's owner or a moderator. Write to us when the owner is unreachable or the room itself is the problem.